UCONNECT ISSUES IN THE 2018'S.

Discussion in 'Audio & Electronics' started by Brendan Mullally, Nov 20, 2017.

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  1. Nov 20, 2017 at 11:14 AM #1
    Brendan Mullally

    Brendan Mullally Member

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    Hi everyone. Picked up my 2018 Charger Scat at the dealer on 9-1-17 and on 11-15 it was towed back to the dealer 100% dead. Started having software/touchscreen issues in early October. The screen would freeze up,it would go black or grey and not turn back on, it would not shut off at times when I shut the car off etc etc. On 11-15 I went to start it and it was dead. Had it towed to the dealer.They contacted Dodge and they said they are aware of these issues in the 2018's but don't have a fix yet? They may have something in the 1st quarter of 2018. I have tried to reach a case manager at Chrysler but they don't call back. The dealer said its Dodges responsibility. They asked me if they should put a new battery in. I said why? Do we know what caused the car to do dead? I don't feel comfortable with driving the car until we have answers and a fix. What the heck should I do?
     
    Last edited: Nov 20, 2017
  2. Nov 20, 2017 at 11:47 AM #2
    quietpeen

    quietpeen Administrator Staff Member

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  3. Nov 20, 2017 at 1:13 PM #3
    Brendan Mullally

    Brendan Mullally Member

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    Dodge said they are working on a fix/software for the 2018 issues but will not have until the first quarter of 2018. No guarantees
     
  4. Nov 20, 2017 at 1:16 PM #4
    quietpeen

    quietpeen Administrator Staff Member

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    wow, that could be another 3 or 4 months then. Does the car have any issues wit driving or is there just he chance you will go out to it and have it not start?
     
  5. Nov 20, 2017 at 1:37 PM #5
    Brendan Mullally

    Brendan Mullally Member

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    It drives fine but the battery went dead and I have no idea why. Nothing was left on in the car. It has to have something to do with the Software issue I would think. Very frustrating. Not sure what to do.
     
  6. Nov 20, 2017 at 1:44 PM #6
    quietpeen

    quietpeen Administrator Staff Member

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    I can Imagine that it is frustrating. Do you have one of those battery jump packs that you could keep in the truck in case it dies again? I would not want to stop driving the car till they can fix the problems.
     
  7. Nov 20, 2017 at 1:45 PM #7
    Mike G

    Mike G Full Access Member

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    How long was it parked before going dead? I’d say yes on a new battery for sure, and I’d make them buy you a battery tender to keep plugged in while it’s parked as well until they come up with a fix. Luckily I have not had any issues on my 2018 as of yet.
     
  8. Nov 20, 2017 at 1:48 PM #8
    quietpeen

    quietpeen Administrator Staff Member

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    that is a good idea. Replacing the battery would also eliminate it as a possible cause
     
  9. Nov 20, 2017 at 2:08 PM #9
    Brendan Mullally

    Brendan Mullally Member

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    Probably not in use for 2 days before I found it dead.
     
  10. Nov 20, 2017 at 5:47 PM #10
    LB3711

    LB3711 Green Goblin Staff Member

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    Mine went stone dead once but I think mine was because I left the tazer plugged in. That was just overnight. I bet something didn't turn off ie: screen in between the gauges or the 8.4 screen. Car must have not shut down properly.

    What Id do is every time you park it like over night. Walk away and then come back about 5 minutes later without the fobs and make sure everything is off inside. Gauges, both screens and the shifter.
     
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